![]() ![]() If the computer can boot from the disc, you are encountering a Windows driver related issue. If you attempted the recommendations above, boot from the Windows disc to see if the computer can detect and boot from the disc. ![]() Try booting a CD or bootable diskette Windows 2000, XP, Vista, 7, and later users It's also possible that the drive is bad and needs to be replaced. If the CD-ROM drive is not in the Device Manager, the drive's cables may not be connected properly. Reboot the computer to reinstall the CD-ROM drive. If listed with a yellow exclamation mark or red X, remove the CD-ROM by highlighting the drive and pressing the delete key. ![]() Within Device Manager, verify the CD-ROM has no exclamation marks or red X's. In Windows Vista and later, click the Device Manager link on the left side of the System window. ![]()
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